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Common problems

I can’t see my orders in my account section.

This often happens, when using the Discord login feature after a purchase. The Discord feature creates a new account, so you are not able to see your orders at this point. Make sure you log in with the account created during the checkout or the account used while placing an order.

If you can’t remember your access data, use this link to reset your password using your email address from your order: Reset password

Should this not work, you can use the “link order to account” feature below.

Before you submit this form please make sure that you already created an account. You will also need your order number you received via email. (This process might take a few hours)

New account name *
Type in your account name you want to link your order to.
Fill out this field
Your name and last name *
Type in your full name you used for your order
Fill out this field
Order number *
Type in your order number. You received it via email.
Fill out this field
Your email *
Type in your email address of your account
Please enter a valid email address.
Your message
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Contact us

Please don’t submit bug reports into the contact form, it is for contact and support reasons only.

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Please enter a valid email address.
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